Services

Quality financial services are available to members of Rocket City Federal Credit Union. Take a few minutes to explore these services and determine which would best serve your needs.

• VISA Credit Card
• VISA Debit Card
• PAYROLL DEDUCTION
• DIRECT DEPOSIT
• TELLER SERVICES
• MONEY ORDERS
• FREE NOTARY SERVICE
• NIGHT DROP SERVICE
• MOBILE CHECK DEPOSIT

Online Banking

Virtual Branch

No more working banking into your schedule. Banking comes to you with the anytime access of online banking and bill pay. Monitor account activity, transfer funds, pay bills, and much more whenever it's convenient for you. To sign up visit any of our employees.

• Fast, secure, and free service for Rocket City Federal Credit Union members
• Monitor account activity, helpful for preventing fraud and overdrafts
• Transfer funds between your credit union accounts
• View account history (deposits, cleared checks, etc.)
• Make credit union loan payments
• Pay one-time or recurring bills
• Pay all bills through one screen
• Schedule payments in advance

First Time Online Banking Users

Please enter your Member Number as it appears on your statement, and use the last four digits of your primary phone in the PASSWORD field. After you've logged in, you'll be prompted to select a secret PASSWORD of your choice and set your personal security questions.

First Time Bill Pay Users

To sign up for bill payment, log in to virtual branch at the box on the right of the screen. Click "Pay It" tab, and then click "Set Up/Change Payments”.

Mobile Banking

Tap into your account anytime, anywhere via our Touch Banking app while safe-guarded with the top-rated security of our online banking system. Mobile banking is a fast, free, and easy-to-use service. Visit our Mobile Banking guide to learn more or, visit our FAQs.

• Fast, free, and secure service for members enrolled in online banking
• View account and loan transaction history
• Pay bills (available to those currently enrolled via our online banking system)
• Make loan payments
• Deposit Checks
Endorsement for Mobile Banking:
• For mobile deposit only with Rocket City Federal Credit Union
• Account # ___________________
• Date _________________
• Signature ________________________________
• Transfer funds between accounts

Helpful Hints:

• Login credentials match your current online banking credentials.
• iPhone App requires iOS 6.0 or later and Android App requires Android 2.3 or later.

Text Banking

Fast, free, and secure service for members enrolled in online banking to their registered cell phone.

Activate

To activate Text Message Banking: From a personal computer, logon to online banking Select the "Self Service" tab, and then click the link for "Mobile Banking".

Helpful Hints:

Send inquiry & transaction requests to 87431 using the following keywords:

bal = Primary account balance

hist + texting nickname (ex. Hist C1) = History primary account

help = Help on keywords

stop = Deactivate Text Message Banking service

24 Hour Information

C.U. 24

Fast, free, service for our members from any touch tone telephone to check account information.

Call 1-888-454-9210

1. Select Option 1, 2, 3, 4, or 5
2. Enter member account number and the # key
3. Follow voice instructions
4. To end call, hang up

Helpful Hints

• Always end transactions with the # key
• Never give your Personal Identification Number to anyone
• Always use a Touch-Tone telephone
• When entering dollar amounts, omit the decimal. Example: To enter $150.30 enter 15030#